Customer Testimonials

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Yelp Jan 12, 2025

Rich was friendly, knowledgeable, and honest. He made us feel comfortable while looking for our prospective vehicle. Thank you Rich for helping us!

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DealerRater Oct 17, 2024

this dealership is great, i always have a great experience with the service department each time i am in for service or questions. michael and andrew always helpful.

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Yelp Sep 17, 2024

TJ started off by talking to me at length and setting up an appointment and answering all of my questions and I had a bunch. We arrived at the appointment, had the vehicles waiting and answered all of our questions. We told him we had other vehicles to look at and did not pressure us. He kindly followed up during the day with some updates and we went back, negotiated a deal we were satisfied with and he stayed with us until it was time to go. Very happy with TJ's service and that of Luther Burnsville Hyundai. We ...

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Yelp Sep 16, 2024

Jacob was a huge help in our car buying experience. Nice to have a normal person working with you, he was a very genuine guy! We are extremely happy with our purchase. Thanks a million Jacob and the team at Luther Hyundai!

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Yelp May 4, 2024

Mark was great! Very knowledgeable and helpful. I would definitely recommend him and Luther Hyundai to people. He made buying the Santa Fe a great experience .

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Yelp Apr 20, 2024

Service has always been quick and convenient. Everyone is helpful and friendly. I enjoy doing business with this dealership and recently leased a new vehicle from them because I feel that they always do their best to make you happy.

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Yelp Feb 22, 2024

Josef was exactly the salesperson I like to work with - not pushy, knowledgeable about the features & benefits, and made it work so I could buy the vehicle I wanted. He is an interesting person and made the time it takes to get through the process enjoyable. 10/10 and will only work with him when I buy my next Hyundai. Also a shout out to Barry in Financing. Not my first time working with him but again he's my go-to. These guys plus the service team are why I keep coming back to Luther Burnsville.

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DealerRater Dec 31, 2023

Great place to do business with the staff that they have it make it so easy

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DealerRater Dec 11, 2023

Unprofessional interaction from the saleperson. They all acted nice when trying to sell you the car. Once you bought it and that a slight bit of their interests was hurt because of their own crooked system that could not cope with customer's honest opinion, they will turn on you and deny your promised services.

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DealerRater Sep 22, 2023

Purchased a 2012 Hyundai Tucson and thankfully purchased the aftermarket warranty because about 29 days after our purchase the engine blew. Apparently a known issue with semi-recalls from Hyundai but Hyundai did not agree to cover anything but thankfully the extended warranty did. The new motor is being installed and the dealership provided a new Tucson as a loaner while we were missing the vehicle. So far the car has been at the dealership just about as long as we had it home. Hoping to get it back soon with a motor that works for many miles.

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Yelp Aug 19, 2023

Aaron was fantastic! He was knowledgeable, asked good clarifying questions, treated us respectfully as if we were partners in the transaction and made himself available quickly for questions that came up after we took possession. I would highly recommend him.

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Yelp Mar 6, 2023

Rich, you made the process of buying my car so easy! I am so grateful for you. Thank you for your kindness, expertise, honesty, and sincerity. I would definitely recommend anyone to buy a car from you!

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Yelp Feb 15, 2023

Came in impulsively and very unprepared as we've had someone vandalizing our vehicle lately. Met with Matt Fox and he was awesome! very understanding of our situation with an almost 2 year old and being very unprepared(old vehicle still had a bunch of stuff in it) and even held my daughter as significant other was signing paperwork and I was transferring belongings to new vehicle. A+ service!

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Yelp Nov 10, 2022

Easiest, nicest dealership I've ever dealt with. I walked in with my daughter, just to look, and she found a great car with a great price. We had to bring my dog, a 90 lb pit bull, in because we stayed so much longer than we anticipated, and everyone came to pet him, were so kind and welcoming. My daughter decided to buy, her first car, and they gave her a great deal on her junker trade in, gave her a great interest rate, and worked to get my daughters payment where she needed it. We walked out with a ...

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Yelp Oct 23, 2022

Roberta was great to work with! She was very helpful and knew her product well! We felt she was also very open and up front with us about getting our new Ioniq 5.

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Yelp Oct 19, 2022

I always have a great experience at The Luther Burnsville Hyundai dealership. Whether it's replacing my vehicle's tires, getting oil changed or even buying a new car, I've found the employee's knowledge and experience, as well as their great people skills and patience to be extraordinary. If I need anything car related, I go to the Luther Burnsville Hyundai Dealership.

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Yelp Aug 25, 2022

Tyson is a rockstar! He was very knowledgeable and easy to work with when explaining my options.

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Yelp Aug 13, 2022

Andrew was wonderful to work with! He was very considerate of my time and was always ready with a status update! Very professional and personable.

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DealerRater Jul 31, 2022

S.J was the most sweetest sales person I’ve worked with.He made the entire process so easy for me and explained every little detail to me.I’m glad I easily drove back with my 2022 Hyundai Tuscon.

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Yelp Jun 3, 2022

Amazing people to work with! Very helpful, patience and kind to ones who may be buying their first ever car. It's a big deal and a big purchase and Mark and his team took the time to help me through the whole process.

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Yelp Apr 15, 2022

We stannnn Jordon and Eric. Such kings helped this lady buy her first car on her own and made the process comfortable. Yay!

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DealerRater Apr 12, 2022

Roberta was by far the most sweetest person I have met, she definitely made my car buying experience stress less as possible never experienced that when buying a car. The process was easy, quick and I left with what I wanted ☺️ I definitely recommend her for your car buying needs she is awesome.

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Yelp Mar 7, 2022

I am always pleased with Andrew and the service I receive at Luther Burnsville Hyundai. Andrew is respectful and cares about me as a customer. I totally trust him in helping me with my questions and concerns in regard to my Santa Fe and any service that my SUV may need.

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Yelp Feb 21, 2022

Andrew is great to work with. He is very professional, personable, keeps you updated, and let's you know if additional repairs are needed, what is urgent and what can wait. It is a pleasure to work with Andrew when I bring my car in for service.

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DealerRater Dec 8, 2021

Faulty part located and replaced within reasonable time. Great Service!! Love the Dealership have recommend to others.

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DealerRater Oct 26, 2021

Very good staff. No pressure sales. From the sales manager to Our sales lady to the finance person all great

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DealerRater Oct 9, 2021

Rich helped me navigate the car-buying process and was very patient with all my questions and concerns. I am very happy with my experience!

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DealerRater Sep 18, 2021

My daughter's first experience buying a car. Zach Pierson couldn't have been any more accommodating throughout the process. Great car buying experience!!

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DealerRater Sep 4, 2021

Roberta is a motivated sales woman, she is knowledgeable and worked hard to get me the right car . I really appreciate all her hard work

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DealerRater Aug 21, 2021

I found Rich Kim to be very helpful and patient when I purchased my Hyundai Elantra. Rich also went out of his way to make sure that the car was delivered safely at my home. A mechanic I knew for the past six years checked the car and informed me that the vehicle is in excellent condition, the only very small problem was that the lower air-con cap was missing. When I informed Rich of this, he made immediate work of getting me a new cap and sent it to me in due time. Thank you Rich Kim for all ...

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DealerRater Aug 10, 2021

This dealership was great. They made it super easy to find the right direction on the car and answered every question I had clearly and quickly. Rich Kim is a great help and I would highly recommend him.

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DealerRater Aug 1, 2021

I’ve had numerous makes and models serviced at Burnsville Hyundai. Every time has been a pleasant experience, do to Mr. Andrew Parr. Always knowledgeable and professional. Great asset to the Burnsville Hyundai team.

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DealerRater Jul 30, 2021

Zach Pierson was my sales person. He was friendly, thorough, and did a great job. I will buy my next car from him again..th

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DealerRater Jul 30, 2021

It was very easy to work with Roberta. I appreciate the time she took to familiarize me with the car. It made me immediately feel comfortable with my decision to purchase the automobile.

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DealerRater Jul 8, 2021

I had a wonderful experience with Rich and Justin. Everything was done so smoothly and I could not believe that I got a wonderful car in less than three hours. I can’t describe how helpful and patient Rich is. He explained everything in great details and had honest answers to my questions. Thank you so much, Rich!

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DealerRater Jun 24, 2021

Zach and Mike were wonderful, patient, knowledgable, and accommodating! Excellent customer service from start to finish. I couldn't believe that I ended up with a car after just one visit—and I'm so happy with the vehicle! It was a great experience.

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DealerRater Jun 13, 2021

My wife and I came in without an appointment looking to test drive. Zach Pierson was very helpful and knowledgeable. The customer service was on point. We ended up not purchasing a vehicle from them this time, mainly due to us not quite liking the car we drove, but we will be back in the future. Highly recommend!

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DealerRater Jun 10, 2021

We enjoyed our experience with Zach and Luther Hyundai! Would recommend to anyone looking for a vehicle. Everyone was very helpful and knowledgeable. Our process went very smoothly

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DealerRater May 28, 2021

I didn’t have much time to spend at the dealership, but Richard was quick and efficient! He’s also super friendly and helpful meeting my needs.

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DealerRater May 25, 2021

Awesome customer service from start to finish. Went in and within an hour I was walking out with a new car! My go to for any of my Hyundai needs.

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DealerRater May 15, 2021

I love my new Tucson from Luther Burnsville Hyundai! Roberta was amazing, she answered all of my questions and she made it a great experience! Barry worked his magic with my financing, and I’m very happy with the results.

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DealerRater May 5, 2021

Roberta was excellent! She was funny and got along well with my sister and I. She worked with me and helped me find the perfect car!

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DealerRater Apr 30, 2021

We found this used Sonata on the website, so I called the dealership & spoke with Zach who was very knowledgeable about the car & communicated via email also. I told him it would take at least 3 hours to arrive at the dealership & he offered to hold the car until we got there. Zach was ready with the car when we arrived at 5 pm, did the test drive & knew this was the car for us long before 6 pm. All was good except it took much too long to finalize the deal. It was a rainy Tuesday and it ...

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DealerRater Apr 28, 2021

Richard was such an amazing car salesman, he made the process so uncomplicated. I would 100% recommend rich and Luther Burnsville to everyone! I also would like to thank Justin Miles as well for helping me with the financial portion of car buying, he listened to me and presented the best option for me. Overall, a great experience. Thank you

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DealerRater Apr 27, 2021

Tyson Jeffers and Justin Miles were tremendous to work with and I am so very happy with both the vehicles.I bought a month apart!

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DealerRater Apr 25, 2021

This dealership is hands DOWN the best dealership I’ve ever worked with and the best one you will work with if you choose to go here. Which, let’s be honest, you really should!!

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DealerRater Apr 19, 2021

Roberta planned out a nice test drive experience and was very pleasant and knowledgeable. Our goal was to drive as many models as possible for this lease so the competition was high.

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DealerRater Apr 14, 2021

The dealership is most welcoming that’s good customer service, promising, understanding and they offer quality vehicles to their customers. Keep it up and thank you much

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DealerRater Apr 13, 2021

Zack was knowledgeable and helpful in my return of a lease car and lease of a new one. He helped move all my stuff from the old car to the new one.. Two days later, He spent all the time I needed to understand the new and redesigned features of my new car. Very gracious and helpful in responding to my questions. He is a FIVE Star Salesman.

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DealerRater Apr 13, 2021

Luther Burnsville Hyundai is awesome! Rich and the whole team were so helpful. Can’t thank em enough ❤️ Amazing team , amazing customer service and price

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DealerRater Apr 10, 2021

Zach was great. Very knowledgeable about my trade in, and the new car I bought. Answered all the questions I had about the new car. Friendly, and helpful, he even switched out my personal license plate covers! Barry was terrific. Joking around and making the buying process easy and comfortable.

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DealerRater Apr 7, 2021

Everyone made things work for me today! Great experience thank you! I love my vehicle! Bill took the time to go over ever in my vehicle.

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DealerRater Apr 6, 2021

Roberta was excellent and helped me find the car that fit my wishes. Roberta was friendly and fun to chat with. The financing team at Luther was fantastic, as they found a deal that worked out for me. I am glad I made the drive to their Burnsville location! You just HAVE to go there!

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DealerRater Mar 12, 2021

Everyone was welcoming from right when I walked in! John was so patient and helpful during my long car purchasing months. I'll be back!

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DealerRater Mar 9, 2021

Easy and simple. Employees are friendly and nice, straight forward. Went on the weekend, took about 2 hours but I’d say that’s the quickest it can be when buying a car.

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DealerRater Mar 2, 2021

I had fantastic experience at Luther! After test driving cars all over, Rich was able to help me find a car that really fit what I was looking for. They were knowledgeable, friendly and easy to work with!

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DealerRater Feb 27, 2021

Really professional and accomidating. Clean lounge and just so nice. Got extra time with Roberta to go over navigation system. Jim was so on the spot keeping me informed of the progress.

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DealerRater Feb 26, 2021

I was very pleased with the personal care that Rich gave me and was surprised of Luther Hyundai honoring the price online for the vehicle that I wanted. Thank you very much.

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DealerRater Feb 25, 2021

GREAT personalized no pressure service. Rich Kim was our sales person and he was terrific as was everyone we dealt with. Highly recommend! Love the new red Kona!

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DealerRater Feb 25, 2021

The process was fast and easy! Rich got us all taken care of and really helped make the whole process a delight. There’s a reason we pick Luther Hyundai of Burnsville again and again, unparalleled service and selection.

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DealerRater Feb 24, 2021

Amazing customer services, Rich and Ryan were particularly awesome with my decision to get my dream car. I personally recommend Rich for all your car transactions. He is an awesome salesman.

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DealerRater Feb 23, 2021

I am quite happy with the purchase of my Hyundai Sonata. Roberta is great! She was very helpful and attentive to my requirements as a buyer.

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DealerRater Feb 18, 2021

I am very happy with the purchase of my van the process went very well with Rich. He explained things very well. Finance department was very accommodating with the loan. Thank you very much Bob Wald.

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DealerRater Feb 18, 2021

Rich was very welcoming and fun to work with. He made us feel comfortable when we asked questions and made sure we understood the info he provided, super smooth visit and seriously great service! I'm so happy with my new vehicle and my kids love it - huge plus for me 🙂

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DealerRater Feb 5, 2021

We simply had a great experience, start to finish. Car was ready, paperwork organized, and Rich was so knowledgeable about the car. We were able to shoot through the intro to the new features because we focused on the new things, as I just traded out of an identical model. Improvements were numerous.

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DealerRater Feb 2, 2021

It is a pleasant experience to buy a vehicle at this dealer. Good communication, high quality car, reasonable price and nice salesman Roberta and manager. I arrived at 10 minutes later after their close time, but they were still waiting for me So I finally bought this car On the same day. It’s very convenient for me because I live one and half hours drive away. They also gave me Hundreds of discount for several scratches. I will recommend this dealer without hesitation if you plan to buy a car.

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DealerRater Jan 28, 2021

This was just a phenomenal experience from beginning to end. After leaving a different dealership, I was so frustrated I almost quit my car search altogether. But I decided to stop into Luther, and I’m SOOO glad I did!! Rich was awesome to work with, I never felt pressured, and I could tell he was really invested in finding the RIGHT vehicle for me, and the whole team came together to make the numbers work!!! I plan to refer family and friends, and 100% plan to make my next vehicle purchase here!!!

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DealerRater Jan 27, 2021

Roberta worked with me every step of the way to ensure that the purchase I made was best suited to me and took the extra time to walk me through the features of the vehicle after my purchase. Very welcoming people who know what they're doing!

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DealerRater Jan 26, 2021

My experience with Rich and Mike was fantastic! They were friendly, informational and really listened to my needs and wants for a vehicle. I appreciate all the amazing customer service, made my experience so pleasant. Thanks again for everything!

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DealerRater Jan 24, 2021

We moved to Minnesota about 6 months ago and were in need of a new vehicle. We did some research and went to Luther Hyundai Burnsville due to everything we read online about the dealership . The whole team was awesome to work with! Rich, in sales, took all kinds of time with us on the phone prior to even coming in. We had a 12:30 appointment and were there most of the afternoon! Rich was super patient and kind with all Our questions and just walked us through every detail. Barry, in finance, was great to deal with and super helpful with ...

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DealerRater Jan 19, 2021

I would like to thank the Luther Burnsville Hyundai service team! They provide amazing support and service. Mike & Andrew are rockstars who made everything easy for me when my car was getting repaired. The service team was communicative through the entire process, they would provide updates daily on my car status and allowed me to use a rental car while mine was being repaired! I live closer to another Luther Hyundai Dealer but sure am happy to go out of my way to go to the Burnsville location next time!

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DealerRater Jan 19, 2021

She is friendly and knowledgeable. She was not pressuring us to buy, which made our purchase a pleasant experience. She explained all the, new to us, operating devices this car has. Thank Roberta

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DealerRater Jan 17, 2021

Thanks to all of you. We knew nothing about Hyundai cars before we walked in but that changed fast when we met Rich Kim. He answered all our questions and we went for a test drive and were sold. We are both Super Seniors and pretty dumb when it comes to new things. Rich had the patience of Saint when he had to go over things two or three times. I wish he were here when I have to use my computer. Thanks again for everything. Harley and Wini Kester

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DealerRater Jan 14, 2021

Janice and I were very pleased with Roberta and her fellow team members that we dealt with. They were friendly and very professional. We ended up driving a new Santa Fe home. Aloha!

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DealerRater Jan 12, 2021

Excellent people to work with and process was fast and easy. Rich was extremely knowledgeable and answered all our questions. Very helpful and friendly. Great experience.

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DealerRater Jan 3, 2021

I was working with Bill Lloyd on the leasing of a new 2021 Hyundai Sonata. I have never had a Hyundai before but my father has had 3. It was a pretty laid back no pressure of a feeling kind of environment for a dealership. Everything was handled professionally and hope to have a great relationship with them.

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DealerRater Jan 3, 2021

Rich was able to quickly assist me in sorting through the different models and accessories I was considering. Once my choices were made Rich was able to find the programs and discounts that resulted in pricing that met my budget goals. He was easy to work with and has been attentive since we purchased our Hyundai.

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DealerRater Jan 1, 2021

Rich was so incredibly great to work with! And Justin!! they made the whole experience super easy and understandable! I will certainly be coming back to Hyundai again!

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DealerRater Dec 29, 2020

We ended up buying a Kona as that is what my husband wanted, anyway we decided that it was too small. We ended up trading it for the Tucson and we love it! Roberta is awesome and Justin also! Thank you

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DealerRater Dec 28, 2020

Wonderful service.Thanks to Rich and Justin for the awesome work they have done for us. We couldn’t be more happier with the car and service at Hyundai Burnsville. We are very thankful for everything they had done for us.

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DealerRater Dec 24, 2020

Leased my 4th Elantra today from Luther Burnsville Hyundai. Discussed the options I wanted. They found the car. Quick and easy documentation and instruction - I drove away, happily ever after.

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DealerRater Dec 22, 2020

Roberta is a top notch partner for anyone looking to buy a new car. She is knowledgeable, kind, and responsive. I drove away in my new Palisade SEL feeling great about the process.

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DealerRater Dec 22, 2020

Rich was so awesome to work with. He provided so much information about the new Palisade and was such a pleasure to work with. We really enjoyed working with Rich and with Barry and will recommend them both. Definitely a great experience.

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DealerRater Dec 20, 2020

Very nice people and a great dealership. I would very much mention this dealership to anyone. Great quality in my car and at a great price.

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DealerRater Dec 18, 2020

Roberta was great. She was very friendly and courteous. She bent over backwards to show my family and I every option to suit our wants and needs. The test drives were very helpful. The service department was quick to resolve a battery problem & another issue to my satisfaction.

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DealerRater Dec 14, 2020

Very easy process and Rich was pleasant to deal with. The car was ready to go once the paperwork was done. I highly recommend Rich and Luther Hyundai.

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DealerRater Dec 13, 2020

Rich was wonderful to work with- his thorough explanations and sense of humor made the process quick and laughter-filled. We’ve never had such a “pain-free” car buying experience. Everyone at the dealership made a point of greeting us and making sure we were taken care of. This is our first Hyundai, but most likely not our last.

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DealerRater Dec 10, 2020

Roberta was great to work with. This is our 3rd Hyundai we've purchased. We'll be sure to use Roberta with all of our future purchases. She was very knowledgeable with our Santa Fe. She took plenty of time to go through all of the options on our car. Thanks for being so wonderful Roberta!!!

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DealerRater Dec 8, 2020

I’d like to give a big thank you to Roberta! You were excellent! You were knowledgeable and I was glad you were able to answer all of our questions and concerns. I’m glad you gave us the option for you to come on the test drive and gave us a route so we could get the full experience of the car. You also made sure at the end that our phone devices were connected properly and made sure we knew how to use all the features in the car before we left. We are crazy happy with our ...

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DealerRater Dec 6, 2020

Is the first time I shop in Hyundai and definitely I will get my next car there! I like the service and the friendship they have there thanks again

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DealerRater Dec 1, 2020

The sales associate and manager were great to work with. Walked in and they were very hospitable and offered me a water bottle. They were following COVID regulations and I felt safe and comfortable. Roberta and Ryan were so kind. They were able to answer all my questions. Had a great test drive with a car. I would recommend this place to my friends.

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DealerRater Nov 21, 2020

Very pleased, Roberta was very helpful in helping to select a vehicle. Service Dept. was great in taking care of several items. Was impressed as I don't usually don't buy from dealers.

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DealerRater Nov 17, 2020

Friendly people, Roberta was great to deal with. Clean and comfortable waiting area. Everyone was wearing their masks. And I'm really happy with my car.

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DealerRater Nov 17, 2020

PSA- this is a unpaid, honest review! Roberta Hedemark works for Hyundai but was for Erica (me). Im going on my third lease through Burnsville Hyundai and let me tell you, I will not go anywhere else. Im a customer for life. Roberta was more of a knowledgeable friend than a car sales woman. She was gentle on the sale and made no attempt to get me into something I didn't want. Roberta and I chatted about the safety of the car, the features and even the tires. She forgot nothing. She even had my license plate cover taken ...

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DealerRater Nov 10, 2020

Easy to work with sales and finance department. They aren’t pushy and allowed you time to review everything. I would recommend them and consider them for a future purchase.

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DealerRater Nov 10, 2020

This is my second Hyundai with Luther Burnsville Hyundai. Rich Kim and Ryan Foster have made the sales and finance process a breeze. Thank You!!

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DealerRater Nov 6, 2020

Wasn't expecting to purchase a car, intended just to look. Roberta changed all that by just stopping us and asking if we had any questions

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DealerRater Nov 3, 2020

I love my new Hyundai Elantra! Rich was wonderful throughout the entire buying process and very knowledgeable. He patiently answered all of our questions. Thanks Rich 🙂

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DealerRater Nov 1, 2020

My husband and I had the best experience at this dealership. We wen't in met Roberta who is just an amazing person, told her what we were looking for., She suggested a vehicle , we test drove it with her, she gave us lots of information about the vehicle as we drove, which was very helpful because we could try the things she suggested. My husband bought it on the spot. It was the easiest purchase ,and with the way Luther stands behind their vehicles we felt very comfortable.

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DealerRater Oct 24, 2020

Fantastic experience, Rich was great, respectful and very knowledgeable about the vehicle and was patient with the questions and process so we could decide on our time and comfort level, not his

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